Frequently Asked Questions

Can I book a car for any route?
Yes. Shopping malls, markets, airports, waterfalls, historical sites, private tours, hotels, apartments, intercity trips — we operate in all directions.

How far in advance should I place an order?
Preferably one day in advance, but booking 30–60 minutes ahead is also quite comfortable.

Can I request an urgent car dispatch?
Yes, arrival time is usually 10–30 minutes depending on the area.

Can I book a transfer for a specific date and time?
Yes, of course.

What information is required for a booking?
Date and time, pickup and drop-off locations, first and last name, number of passengers and luggage. For airport transfers — flight number and the name for the signboard.

How can I know the trip cost in advance?
Through the booking form on the website or via WhatsApp with an operator.

What payment methods are available?
Cash — Turkish lira, US dollars, euros, pounds sterling; as well as via the Faster Payments System (SBP).

Do you provide child seats?
Yes, upon request.

Do you transport large groups?
Yes, up to 32 passengers.

Is English-speaking support available?
Yes, a English-speaking operator is always available.

Is it safe to travel with you?
Absolutely. We are fully licensed for passenger transportation.

Which regions do you operate in?
Antalya, Istanbul, Marmaris, Bodrum, Fethiye.

Do you meet passengers at the airport with a sign?
Yes, our representative will be waiting for you in the arrivals area (airport exit) with a sign.

How much airport waiting time is included in the price?
We wait until baggage claim is completed and an additional 20 minutes after baggage delivery ends.

What happens if my flight is delayed?
We track flights ourselves and automatically adjust the pickup time in case of delays.